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Projects versus Operations

Projects are temporary in nature and have definitive start dates and definitive end dates. The project is completed when its goals and objectives are accomplished Sometimes projects end when it's determined that the goals and objectives cannot be accomplished or when the product, service, or result of the project is no longer needed and the project is canceled. Projects exist to bring about a product, service, or result that didn't exist before. This might include tangible products, services such as consul ting or project management, and business functions that support the organization. Projects might also produce a result or an outcome, such as a document that details the findings of a research study. In this sense, a project is unique. However, don't get confused by the term unique. For example. Ford Motor Company is in the business of designing and assembling cars. Each model that Ford designs and produces can be considered a project. The models differ from each other in their features and are marketed to people with various needs. An SUV serves a different purpose and clientele than a luxury model. The design and marketing of these two models are unique projects. However, the actual assembly of the cars is considered an operation—a repetitive process that is followed for most makes and models.
Determining the characteristics and features of the different car models is carried out thro ugh what PMBOK Guide terms progressive elaboration. This means the characteristics of the product, service, or result of the project (the SUV, for example) are determined incrementally and are continually refined and worked out in detail as the project progresses. This concept goes along with the temporary and unique aspects of a project because when you first start the project, you don't know all the minute details of the end product. Product characteristics typically start out broad-based at the beginning of the project and are progressively elaborated into more and more detail over time until they are complete and finalized. Keep in mind that product characteristics are progressively elaborated, but the work of the project itself stays constant.
Operations are ongoing and repetitive. They involve work that is continuous without an ending date, and you often repeat the same processes and produce the same results. The purpose of operations is to keep the organization functioning, while the purpose of a project is to meet its goals and to conclude. Therefore, operations are ongoing, and projects are unique and temporary.