The dice thrower rubs the dice between his palms as a sign of his positive expectancy of winning, the master of ceremonies rubs his palms together and says to his audience, ‘We have long looked forward to hearing our next speaker’, and the excited sales person struts into the sales manager’s office, rubs his palms together and says excitedly, ‘We’ve just got a big order, boss!’ However, the waiter who comes to your table at the end of the evening rubbing his palms together and asking, ‘Anything else, sir?’ is non-verbally telling you that he is expecting a tip.
The speed at which a person rubs his palms together signals whom he thinks will receive the positive results that are expected. Say, for example, you want to buy a home and you go to see a real estate agent. After describing the property you are seeking, the agent rubs his palms together quickly and says, ‘I’ve got just the right place for you!’ The agent has signalled that he expects the results to be to your benefit. But how would you feel if he rubbed his palms together very slowly as he told you that he had the ideal property? He would then appear to be crafty or devious and would give you the feeling that the expected results would be to his advantage rather than yours. Sales people are taught that if they use the palm rub gesture when describing products or services to prospective buyers, they should be certain to use a fast hand action to avoid putting the buyer on the defensive. When the buyer rubs his palms together and says to the sales person, ‘Let’s see what you have to offer!’ it is a signal that the buyer is expecting to be shown something. good and is likely to make a purchase.
The speed at which a person rubs his palms together signals whom he thinks will receive the positive results that are expected. Say, for example, you want to buy a home and you go to see a real estate agent. After describing the property you are seeking, the agent rubs his palms together quickly and says, ‘I’ve got just the right place for you!’ The agent has signalled that he expects the results to be to your benefit. But how would you feel if he rubbed his palms together very slowly as he told you that he had the ideal property? He would then appear to be crafty or devious and would give you the feeling that the expected results would be to his advantage rather than yours. Sales people are taught that if they use the palm rub gesture when describing products or services to prospective buyers, they should be certain to use a fast hand action to avoid putting the buyer on the defensive. When the buyer rubs his palms together and says to the sales person, ‘Let’s see what you have to offer!’ it is a signal that the buyer is expecting to be shown something. good and is likely to make a purchase.